Troubleshooting your software can be both art and science. The problem with art is that it can be beautiful, but it isn’t known for its efficiency.
However, when we take troubleshooting to the next level, the art can transform into a more scientific endeavor. This helps the IT professionals find the problem and deal with it with the right solution.
Today, we will discuss what troubleshooting your software is all about and the steps to help you troubleshoot.
What Is Troubleshooting?
Troubleshooting software is the process of scanning, diagnosing, and resolving the problem. It is a systematic process that aims to filter out any software problems and will try to fix the problems.
The need for software troubleshooting comes when the software is not performing normally. This usually happens due to certain error codes in the software. Unfortunately, error codes are hard to find and locate. This is where troubleshooting is done to automate the process of finding the location.
The process starts with a scan, which diagnoses the software for any issues. If there is any problem with the software, the issue is filtered out. Now the troubleshoot function starts checking all the alternative solutions.
Typically normal users never come across any software issue that needs their troubleshooting. However, if you do come across a problem, the following steps might help you.
Troubleshoot Software Problems With These Easy Steps
Before you can call any tech professional to deal with any software problems, there are a few things that you can do to troubleshoot your software.
1. Reinstall The Software
Sometimes software problems occur when critical files of the application are removed. Many software uses Dynamic-link library files to perform basic tasks. If the DLL files are removed, software loses the data on which it can work.
To ensure all the necessary files are intact, you can completely uninstall the software, delete all its stored data, and then reinstall it.
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2. Free Up Some RAM
Every piece of software you use in your system uses Random Access Memory. The more software running on your computer, the more your RAM is consumed. That means the effectiveness of your system depends to some extent on your RAM.
So, if the software refuses to load or runs slow, upgrading your RAM might solve the problem.
3. Restart Your Computer
Most of the time, a software problem is always related to its conflict with the other software or simply facing difficulty while starting up. Shutting the program down and restarting can solve the issue.
4. Undo All The Recent Hardware & Software Changes
Sometimes it is not the software or the system that is responsible for the error; it is you. When you make changes in your system, it might affect how your system responds.
For instance, your new setting change might affect how the software interacts with the system. To solve this problem, you must first undo all the recent changes you’ve made in your hardware and software.
Once the changes are back to how they used to be, launch the software again.
5. Scan For Viruses
Software is sensitive to viruses, spyware, and other malicious software. If any of these infects your system, your software application gets affected. As a result, you will find that your software frequently freezes, crashes, or stops working entirely.
Viruses can attack your system anytime. Whether surfing the internet or sharing data using portable devices, you risk your computer security. To avoid any virus attack, always ensure that your system is antivirus protected.
Test The Solutions!
Now you know what needs to be done the next time your software faces an issue. The solutions that we have listed here are all tried and tested.
If nothing works, that means the problem can’t be solved with any troubleshoot shoot method. In that case, you can call for a professional to help.