In brief, Xfinity is a part of one of the largest Internet Service Providers in the USA, namely Comcast Cable Communications. Even with its popularity, Xfinity has been giving a lot of trouble lately. Mainly, when a user is attempting to watch TV, Xfinity error code rdk-03003 appears on the screen.
The annoying aspect of this error is that it does not let any user stream anything further beyond the error, or unless it’s been fixed. As a matter of fact, refreshing the cable box is not helpful. Follow this article to find out more!
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Xfinity And What It Offers
In brief, Xfinity has to offer basic services, such as Internet Connection, Wired TV and Phone. The company itself offers these with discounts with two to three bundles. Since it offers consumer-facing internet as well as a TV, it has been ranked higher than its previous rank last year.
What Triggers Xfinity Error Code RDK-03003
Comcast error code rdk-03003 appears on the screen without notice when you’re about to stream your favorite video. This particular error code gets triggered by a few things. Here’s a few of them:-
1. Unstable Connection Due To Cache
As you know, the cache accumulates when the internet runs. However, sometimes cache is used for configurations of the Internet Router. This is mainly for the purpose of establishing a connection.
These configurations, when damaged, can result in an unstable connection, which also gives rise to this error.
2. Insufficient Power
Oftentimes, if a power outlet is not being able to give the required amount of voltage, then the signal amplifier will not receive the voltage. As a result, this error occurs.
3. Loosely-Attached Cables
If the connection cables are not attached tightly, then without a fail the connection will not establish.
Ways To Fix Xfinity Error Code RDK-03003
So now that you have an idea about what are the possible causes, you can go through the below-mentioned options to get rid of rdk-03003 error.
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Solution 1: Reset The Equipment
It is likely that maybe certain configurations can be damaged which is why the connection is not getting through. For that, consider resetting the launching process.
First, take out all the connection cables from the TV, internet router and etc. Now, press and then keep the “Power” button of the Internet Provider, on hold for no less than 30 seconds.
Now put the cables back in their respective slots and then let the internet connection come. Turn on the TV and try streaming again. Check if Xfinity rdk-03003 still shows up or not.
Solution 2: Check Cable Connections
Oftentimes, the cable connections get loose over the course of time. Or it could also be that the cable or the input port is damaged. To find out which one is the problem,
Unplug all the connection cables and then insert them back in, tightly and firmly this time.
Check if the error still comes up or not.
If you have a different HDMI cable, then use that to generate a connection and then check if you get the error or not.
However, in both cases, if the connection does not turn up then go to the last option below.
Solution 3: Change Power Source
It is possible that the power source that you are using might not be giving out the required voltage. So if there is less or no voltage passing through, the connection will not establish.
Hence, try using a different power source, which is nearby to the device. Using a multimeter, check the amplifier signal strength. However, it is advisable to do this with the help of an expert as failure to this, or any simple mistake might be fatal.